FAQ’S

How do I buy a product?

Rugs America is a wholesaler, so we sell products to retailers. If you are a customer and would like assistance in locating a dealer near you, feel free to contact our Customer Service Department at (631) 843-6100 for more information.

 

What are your prices?

If you are a retailer, please contact us for wholesale pricing.

If you are a consumer and you have a specific rug in mind, you can simply do a web search with the rug name and design. Local and online retailers who provide the rug will pop up with sale pricing.

 

Out of stock. When will inventory be replenished?

Information about available inventory and stock replenishment can be found on each product page. We keep the information as up-to-date as possible, so please check back in for any updates on out-of-stock items.

 

What’s the best way to care for my rug?

Put simply, regular vacuuming and occasional rotation. More detailed clean and care instructions can be found under Rug Care.

 

For any other questions, do not hesitate to call us at (631) 843-6100 or email us at [email protected]. We’d love to help you out!