The tireless dedication to servicing our customers, our exceptionally crafted products, and our ever-evolving designs are the traits that have been the foundation of Rugs America since our inception in 1994. Our principles have over three decades of industry experience covering an array of functions, and employ their knowledge to uphold Rugs America as a leader in design, color, quality and service.
With fashion forward in-house design team and production facilities in several countries, Rugs America offers retailers with rug styles for today and tomorrow at virtually every price point. Backed with the support and dedication of our customer service team, Rugs America consistently achieves order fulfillment rate of over 95%. As a result, our dealers can be assured their needs are met with the highest level of passion and commitment.
We showcase our beautiful products four times a year at major trade conventions in High Point, North Carolina, as well as the New York Home Fashions Market at the prestigious 295 Fifth Avenue. We support our customers with our extensive customer service team located at our state of the art facility at 10 Daniel Street in Farmingdale, New York. Additionally, key accounts are serviced through our 220,000 square foot facility in Calhoun, Georgia.
As our history defines us, our future presents the opportunity to reinvent, rejuvenate and rediscover the beauty our product line.